Terms and conditions

Terms and conditions

The terms and conditions below are the terms used between you, the client and us ‘Happily Ever After – Weddings in Lindos’, the company and the website owner. By using this website, any products and services mentioned within it, and confirming your wedding with us means you give full acceptance of the following terms and conditions. If you do not wish to accept these terms and conditions, please do not use this website or book any of our services with Happily Ever After – Weddings in Lindos.

The deposit must be paid upon booking to receive confirmation. The deposit is non-refundable.

Happily Ever After is a Greek registered company.  ALL payments are to be received in the local currency of Euros.  Where you see GBP quoted, this is purely to give our couples an indication of the approximate sterling value.

Balance Payment
Your final balance can be paid once you are in resort. Should the balance not be received, the company have the right to cancel your booking and retain the deposit and/or monies received.

If you cancel your booking
Should you wish to cancel your booking, or the booking is cancelled by us due to non-payment of your balance (see above), then we, the company, will retain all monies received.

If you amend your booking
If you want to amend any part of your booking with us, you will be liable for any extra costs incurred from taking this action, and an amendment fee of 30 Euros will be charged.

If we change your booking
In the unlikely event of this occurrence, we have the right to amend your booking at any time, without any obligations. Most changes are very minor and beyond our control but we will advise you immediately and keep you informed throughout. This will not affect our promise to you that we guarantee that your ceremony/reception/service will be the only one that will take place on that date with Happily Ever After.

If the local authorities change your booking
The Greek Orthodox church has priority over all chapels throughout Greece. If a request is put to them for a Greek Orthodox baptism or wedding, their ceremonies must be respected and we would have to reschedule. We would liaise with you and come up with the most suitable alternative available. The local town hall and registrar have the right to change your wedding venue, time and date at any time. This happens in extremely rare circumstances, but you should be aware that Happily Ever After cannot be held responsible for these modifications.
If wedding or reception venue becomes unavailable through reasons beyond our control, and it is very rare that this should occur, we will always offer our clients alternative options. We highly recommend that all of our clients take out their own Wedding Insurance policy to cover financial loss, should the unexpected occur.

Change of Wedding Planner
As in any business, staff occasionally change. Should your wedding planner change at any point, we will ensure that this does not affect existing arrangements that have already been organised on your behalf, your communication with us or any of the plans agreed for your wedding day. We will ensure that the impact on you personally will be minimal. Should you cancel your booking with us due to a change of wedding planner, your deposit and any monies paid will be non-refundable.

Changes to our rates once booked
Happily Ever After – Weddings in Lindos will honour the rate of your wedding package (Once deposit has been received) inclusive of all items included in your chosen package. One exception is if the Greek authorities (Town Hall) increase the registrar fee, which would be beyond our control.

Changes to our suppliers rates once booked
The majority of our optional extras do not require payment until you are in resort. As suppliers are quoting us, often at least a year in advance, they may (very rarely) increase or decrease the quoted rates. You are obliged to pay the applicable fee at the time of your wedding. If any changes are implemented, you will be advised as soon as possible. The suppliers reserve the right to alter their rates at any time with no obligations.

Cancellation of an extra once booked
If you wish to cancel one of your extras booked with one of our supplier’s up to 1st March of the year of your marriage, no charge will be made. If you wish to cancel after this date, a 50% cancellation fee will apply. If you wish to cancel within 14 days of your ceremony, you will be charged the full 100% cancellation fee.

Cancellation by a supplier
Happily Ever After – Weddings in Lindos work with the most reputable, punctual and reliable suppliers on our island. On the rare occasion a supplier may become unavailable, we will arrange an alternative; if an alternative is unavailable – all monies paid will be reimbursed.

Reception Venues
The majority of our chosen reception venues will not require full payment until you arrive in resort. Some may require a deposit. If this is the case, we will advise you of the procedure. As reception venues do create their rates in advance, the rates may vary at the time of your wedding, but please note, you will be advised accordingly. Each reception venue reserves the right to make amendments to their menu or rates at any time with no obligations.
Please be aware that Greek law states, music must be turned off at a certain time. Our reception venues all adhere to these laws.

Legal Documents
Please be sure that Happily Ever After – Weddings in Lindos will be with you every step of the way regarding your legal documents. You will be sent a step-by-step guide to obtaining the correct documentation before sending your documents to us in Rhodes. It is your responsibility  to check your documents thoroughly before posting them (recorded) to Greece. We wish for them to arrive in Greece at least 6 weeks prior to your wedding. It is extremely important legal documentation is correct. The documentation is your responsibility and the legal documentation process must be strictly followed. If you fail to submit the correct paperwork, you will be responsible for any additional fees incurred, or in very extreme circumstances – cancellation of your wedding.

Force majeure
In these terms and conditions ‘force majeure’ means any event which Happily Ever After or our suppliers could not foresee or avoid. Such events may include actual or threatened war, riot, civil strife, terrorist activity and it’s consequences, industrial dispute, general strikes, natural or nuclear disaster, adverse weather conditions of any kind, fire, technical problems to transport, closure or congestion of airports and similar events outside of our control.
Happily Ever After – Weddings in Lindos regret we cannot accept liability, give refunds, or pay out compensation where the performance of work under contract with you, is prevented of affected by you or you suffer any damage, loss or expense of any nature as a result of force majeure.

Our responsibility to you
We, Happily Ever After – Weddings in Lindos, accept full responsibility for the proper and correct performance of our obligations under our agreement with you for the booking of our wedding packages and services. If you, or any member in your wedding party suffers any damage caused by our failure of performance, we accept liability except in the following circumstances – if the failure of improper performance is yours, or a member of your wedding parties fault, or of somebody else not directly employed by Happily Ever After – Weddings in Lindos.

If your behaviour, or that of your wedding party is deemed offensive, dangerous, able to cause damage or distress, Happily Ever After and it’s staff, reserve the right to cancel the wedding and/or the reception.
Our responsibility will end and we will not be obligated to cover any expenses caused by you or the party concerned, and neither will we consider claims or refunds for any compensation.

Complaints Procedure
Should you have a complaint, please bring it to the attention of your wedding co-ordinator or member of the Happily Ever After Team, as we will do our best to resolve your issue immediately and as effectively as possible. If your issue cannot be rectified we will issue you with written confirmation of receipt of the complaint. If you then want to complain in writing, we must receive your written complaint within 21 days of the lodged complaint. If you fail to follow this procedure, Happily Ever After will not take responsibility as we will have been deprived of the opportunity to investigate, and therefore rectify the issue.

Data Protection
All data and informations received by Happily Ever After – Weddings in Lindos is given only to employees and the relevant suppliers in regards to your wedding arrangements. We will not pass any of your personal information to any third parties not involved in your wedding.

Publication Accuracy
The content and words written on these web pages were correct at the time of publication but are subject to change. The statements and words contained within this site are correct to the best of our knowledge. Either Happily Ever After or any third parties provide warranty or guarantee as to the accuracy, timeliness, performance or suitability of the information and materials may contain inaccuracies or errors and we exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Copyright 2012, 2013
Happily Ever After –Weddings in Lindos website owns the material contained within it, including, but not limited to – the logo, layout, graphics, content, database, icons, design, look and appearance, unless acknowledged on the site. Copying of such materials is prohibited under Copyright 2012, 2013 unless written authorisation is given.

Your use of our material from this website is entirely at your own risk, and we, Happily Ever After – Weddings in Lindos shall not be liable. It shall be at your own will and responsibility to ensure that all information, products and services advertised throughout this website, meet your specific requirements.

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